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Welcome to the Institute for Business Continuity Training. We offer over 30 courses online in emergency management, business continuity, crisis management and communications, and more, at https://www.BCMcourses.comWe also offer private, in-person courses running 3 to 10 days each, for 1 or more individuals. The Early Bird Fee is for completed registrations at least one month before the course start date.

In 2024, we are offering our 5-day course BCM-901 (Diploma in Business Continuity & Resiliency Management) in-person at several locations.

Date (2024) City Course Early Bid Fee ($USD) Register
Aug 26-30 Brussels BCM-901 $ 3495
Oct 7-11 Las Vegas BCM-901 $ 3495
Oct 21-25 Orlando BCM-901 $ 3495
Nov 4-8 Dubai BCM-901 $ 3495
  
Nov 11-15 Dubai BCM-901 $ 3495
  
Nov 25-29 Brussels BCM-901 $ 3495
  
Dec 9-13 Dubai BCM-901 $ 3495
  
Dec 16-20 Dubai BCM-901 $ 3495
  

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Click here to see our 2025 schedule.

For over 20 years, we have been training individuals and teams to develop Business Continuity and Crisis Management Plans! And getting them professionally certified at the same time! 

In Africa, we recently worked with the West Africa Power Pool (WAPP) and the Southern Africa Development Community (SADC). In the Caribbean, we have worked with the Organization of American States (OAS), the University of the West Indies (UWI), the Caribbean Association of National Telecommunication Organisations (CANTO), and H. Lavity Stoutt Community College (Tortola, British Virgin Islands). We have also worked with the United Nations Development Programme (UNDP) and the United Nations Population Fund (UNFPA).

Our clients have also included the national governments of over a dozen countries in North America, the Caribbean, the Middle East, Africa, and Europe, and with literally hundreds of Fortune 500 and small-to-mid-size enterprises and non-profit organizations in the USA.

Private customized in-person courses are available upon request, anywhere in the world. Europe, Africa, Caribbean, Middle East, North America, South America - we've been everywhere and will deliver any of our courses at your location of choice. 

VISIT https://www.BCMCOURSES.com to see our WIDE RANGE OF ONLINE, WORK-AT-YOUR-OWN PACE COURSES:


Available Online Courses:

BCM901 Diploma in Business Continuity and Resiliency Management

This is without doubt the most comprehensive BCMS course available anywhere, and is intended for anyone who needs a detailed, methodology-based 21st century approach to learning about BCMS, using the recently revised International BCM Standard ISO 22301.This course is accredited by the National Institute for Business Continuity Management as being equivalent to 2 years of on-the-job training and includes the Business Continuity & Resiliency Professional (BCRP) certification exam.

NEW: Certificate in Crisis Communications

The course focus is the management process and leadership skills necessary to anticipate, plan for and manage your organization's communications through a crisis. The course is built around the Crisis Communications section of ISO 22361, the new international standard for Crisis Management. This course is accredited by the National Institute for Business Continuity Management (www.NIBCM.net) and includes the certification exam for the Certified Crisis Communications Manager (CCCM) designation offered through the NIBCM.

Banking Diploma in Business Continuity Management

Using a banking case study, this is without doubt the most comprehensive banking focused BCMS course available anywhere. It is intended for anyone who needs a detailed, methodology-based 21st century approach to learning about BCMS, using the recently revised International BCM Standard ISO 22301.This course is accredited by the National Institute for Business Continuity Management as being equivalent to 2 years of on-the-job training and includes the Business Continuity & Resiliency Professional (BCRP) certification exam.

BCM201 Diploma in Business Continuity Audit and Evaluation

This is our recently revised and updated BCM audit and evaluation diploma course which provides an exceptionally intensive and comprehensive experience covering all major aspects for the review, evaluation and audit of a Business Continuity Management System for business, government and not-for-profit organizations. This course is designed for individuals who have prior knowledge of financial or IT systems auditing and want to learn about business continuity management; and/or individuals with prior knowledge of business continuity management principles and concepts who want to learn about BCM audit and evaluations. This course is accredited by the National Institute for Business Continuity Management as being equivalent to 2 years of on-the-job training and includes the professional certification exam for the BCRA (Business Continuity & Resiliency Auditor) designation.

BCM801 Effective Business Continuity & Resiliency Management

Our Certificate in Business Continuity & Resiliency Management is recommended for anyone relatively new to BCP who needs an excellent grounding in the principles and methodologies of Business Continuity Planning. This course is accredited by the National Institute for Business Continuity Management as being equivalent to 2 years of on-the-job training. Participants who complete the course and successfully pass the BCMP certification exam with at least 70% are entitled to receive the Business Continuity Management Planner (BCMP) designation, as well as our Certificate in Business Continuity & Resiliency Management.

BCM701 Business Continuity Management Essentials

Are you looking for an online Business Continuity Management training and certification course? Our Certificate in Business Continuity Management is recommended for anyone new to BCM who needs a quick, thorough grounding in the principles of Business Continuity Planning. This course is accredited by the National Institute for Business Continuity Management (https://www.NIBCM.net) and leads to their professional designation of Associate Business Continuity Manager (ABCM) designation, as well as our Certificate in Business Continuity Management. This online course has content equivalent to our 3-day in-person BCM-701 course.

BCRP Certification Exam

This is the professional certification exam for the Business Continuity & Resiliency Professional (BCRP) designation. The BCRP is one of the professional designations offered by the National Institute for Business Continuity Management (NIBCM.net). This exam is comprised of 100 Multiple Choice and T/F questions.You have 90 minutes to complete the exam. Once registered for this exam, you will have two attempts to achieve your needed score (70% for BCRP).

CCCM Certification Exam

This is the professional certification exam for the Certified Crisis Communications Manager (CCCM) designation. The CCCM is one of the professional designations offered by the National Institute for Business Continuity Management (NIBCM.net). This exam is comprised of 100 Multiple Choice and T/F questions.You have 90 minutes to complete the exam. Once registered for this exam, you will have two attempts to achieve your needed score (70% for CCCM).

BCRA Certification Exam

This is the professional certification exam for the Business Continuity & Resiliency Auditor (BCRA) designation. The BCRA is one of the professional designations offered by the National Institute for Business Continuity Management (NIBCM.net). This exam is comprised of 100 Multiple Choice and T/F questions.You have 90 minutes to complete the exam. In order to obtain the BCRA designation, you must obtain a pass mark of at least 70%. In addition, you must have successfully completed a comprehensive course of studies in BC audit of a significant duration, or have at least 2 years of verifiable BC audit related work experience, including experience with ISO 22301.

ACMP Certification Exam

This is the professional certification exam for the Accredited Crisis Management Professional (ACMP) designation. The ACMP is one of the professional designations offered by the National Institute for Business Continuity Management (NIBCM.net). This exam is comprised of 100 Multiple Choice and T/F questions.You have 90 minutes to complete the exam. Once registered for this exam, you will have two attempts to achieve your needed score (70% for ACMP).

BCMP Certification Exam

This is the professional certification exam for the Business Continuity Management Planner (BCMP) designation. The BCMP is one of the professional designations offered by the National Institute for Business Continuity Management (NIBCM.net). This exam is comprised of 100 Multiple Choice and T/F questions.You have 90 minutes to complete the exam. In order to obtain the BCMP designation, you must obtain a pass mark of at least 70%.

ABCM Certification Exam

This is the professional certification exam for the Associate Business Continuity Manager (ABCM) designation. The ABCM is one of the professional designations offered by the National Institute for Business Continuity Management (NIBCM.net). This exam is comprised of 100 Multiple Choice and T/F questions. You have 90 minutes to complete the exam. In order to obtain the ABCM designation, you must obtain a pass mark of at least 50%. There is no specific education or experience requirement to obtain this designation.

AACM Certification Exam

This is the professional certification exam for the Accredited Associate Crisis Manager (AACM) designation. The AACM is one of the professional designations offered by the National Institute for Business Continuity Management (NIBCM.net). This exam is comprised of 100 Multiple Choice and T/F questions. You have 90 minutes to complete the exam. In order to obtain the ABCM designation, you must obtain a pass mark of at least 50%. There is no specific education or experience requirement to obtain this designation.

Certificate in BCM Awareness & Training

In this course, you will learn everything required to develop a BCM Awareness & Training Program that makes sense for your organization. First, you learn identifying Target Audiences within your organization, critical elements of any BCM Awareness & Training program that must be in place before you begin BC program, and training methodologies to ensure that all staff, from new hires up to the CEO, understand their unique roles during a critical incident. You will learn about the tools and "vehicles" that you can use to ensure that the right message is delivered to the right target audience. By the end of this course, you'll know how to set up a BCM Awareness & Training program from scratch that is effective from day one.

Business Impact Analysis and Risk Assessment

This is our newly revised comprehensive BIA course . It proceeds with particular emphasis on ISO 22301 (revised), the international standard for BCM. At the conclusion of this course, participants should: have a solid understanding of the overall Business Continuity Management lifecycle; have the tools and knowledge required to conduct a Business Impact Analysis and Risk Assessment for their organization. This course uses a case study approach to train individuals precisely how to conduct a BIA and a Risk Assessment, and has lessons on the resultant strategies and solutions an organization needs to implement following the BIA/RA.

Certificate in ITDR / CyberSecurity Awareness

This course is useful for newly-appointed Business Continuity staff, IT planners, or others who need an introductory overview of the ITDR process and Business Continuity CyberSecurity issues. It will introduce participants to the key concepts and methodology for developing a disaster recovery plan, IT recovery strategies, CyberSecurity issues and strategies, and related concerns.

Free Lesson

This is a free lesson taken from the Diploma course in order to give a demonstration of what you might expect from taking one of our online courses. This is one of over 20 different lessons in this course. If you would like to experience the full course, Sign Up.

BCM101 Introduction to Business Continuity Management

This is a standalone course for anyone new to Business Continuity. It is also the first in our 9-part BCM Foundation series of short courses which, when taken together, provides an in-depth view of the Plan-Do-Check-Act business continuity management lifecycle.

BCM102 Planning a BCMS

This is a standalone course for anyone new to Business Continuity. This is the second in our 9-part series of BCM Foundation short courses which, when taken together, provides an in-depth view of the Plan-Do-Check-Act business continuity management lifecycle.

BCM103 Conducting a BIA and Risk Assessment

This is a standalone course for anyone new to Business Continuity. This is the third in our 9-part series of BCM Foundation short courses which, when taken together, provides an in-depth view of the Plan-Do-Check-Act business continuity management lifecycle.

BCM104 BC Strategies and Solutions

This is a standalone course for anyone new to Business Continuity. This is the fourth in our 9-part series of BCM Foundation short courses which, when taken together, provides an in-depth view of the Plan-Do-Check-Act business continuity management lifecycle.

BCM105 Introduction to Crisis Management

This is a standalone course for anyone new to Business Continuity. This is the fifth in our 9-part series of BCM Foundation short courses which, when taken together, provides an in-depth view of the Plan-Do-Check-Act business continuity management lifecycle.

BCM106 Introduction to Disaster Recovery Planning

This is a standalone course for anyone new to Business Continuity. This is the sixth in our 9-part series of BCM Foundation short courses which, when taken together, provides an in-depth view of the Plan-Do-Check-Act business continuity management lifecycle.

BCM107 Introduction to CyberSecurity

This is a standalone course for anyone new to Business Continuity. This is the sixth in our 9-part series of BCM Foundation short courses which, when taken together, provides an in-depth view of the Plan-Do-Check-Act business continuity management lifecycle.

BCM108 Testing and Evaluating a BCM Program

This is a standalone course for anyone new to Business Continuity. This is the eighth in our 9-part series of BCM Foundation short courses which, when taken together, provides an in-depth view of the Plan-Do-Check-Act business continuity management lifecycle.

BCM109 Implementing a BCMS

This is a standalone course for anyone new to Business Continuity. This is the ninth in our 9-part series of BCM Foundation short courses which, when taken together, provides an in-depth view of the Plan-Do-Check-Act business continuity management lifecycle.

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GRADUATES IN SERBIA

Take one of our accredited Diploma courses!
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GRADUATES IN DOMINICA

We offer professional certification exams ONLINE.
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GRADUATES IN BAHRAIN

From Bahrain to Orlando, we hold classes wherever you want to study. 
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GRADUATES IN THE BVI

If you cannot travel to our courses, we can come to you.
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GRADUATES IN GRENADA

Would you like to learn 21st Century BCM techniques? We can definitely help you!
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GRADUATES IN BELIZE

The new ISO22301 offers a fresh and useful approach to developing a BCM System for any size or type of organization! 
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GRADUATES IN JAMAICA

BCM ensures your key activities do not experience unacceptable interruptions - no matter what !
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GRADUATES IN COPENHAGEN

Our Diploma courses teach you what "to know" to get certified and what "to do" to develop an actual Business Continuity Plan!

21st Century Business Continuity & Resiliency Management

BCM-801: This 3-day course provides an intensive, hands-on workshop covering all major aspects for the design of an effective Business Continuity Management program for business, government and not-for-profit organizations. (Revised and Updated)

Now available online at https://www.BCMcourses.com.

Participants are provided with free access to the online version of BCM-901.
 
This workshop provides practical tools and techniques for creating and maintaining a Business Continuity Management Program, and a comprehensive overview and understanding of BCM, its principles, and methodologies, and best practices with a special focus on ISO 22301, the International Standard for BCM and the Plan-Do-Check-Act management systems lifecycle. 
 
The course also enables participants to successfully sit the certification exam for the Business Continuity Management Planner (BCMP) designation.
 
If you are responsible for creating or updating a BC Plan, this course will enable you to do your job. This course is perfect for new or experienced Business Continuity Planners.

Early Bird Special (register and pay at least 1month before course start date and the BCMP certification exam included for free ($500 value).

This is the only BCM course you will ever need to take !

Course take-aways:

  • detailed course handbook;
  • 64G BCM FlashDrive with over 7,000 templates etc, including all course files and IBCT Excel and Word templates for conducting a Business Impact Analysis, Risk Assessment, and more;
  • IBCT Certificate in Business Continuity and Resiliency Planning;
  • Business Continuity Management Planner (BCMP) designation
  • access to online version of BCM-901 Business Continuity & Resiliency Management course

PLUS the knowledge and tools needed to develop or enhance a Business Continuity Management System.

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This course is designed for new or experienced individuals in business continuity management, consultants and auditors wishing to learn about BCM, executives, managers, business continuity planners, engineers, IT staff, and business unit managers who are involved in developing or managing business continuity planning functions.

It is also highly useful for records managers, administrative heads and others responsible for the effective administration of any size of organization. This course provides an intensive, hands-on workshop covering all major aspects of the Business Continuity Management systems lifecycle for corporations and government organizations.

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“How to do” plus “What to do”

Learn how to initiate and manage a comprehensive BCM program—from start to finish! In addition to "best principles", you also learn "best practices" - the practical "how to" develop and maintain an effective Business Continuity Management System. We teach you “what” you need to know plus “how” to do it.

The course covers:
tools and techniques for conducting risk assessments and business impact analysis
- practical methodologies to design and manage effective continuity plans
- case studies to examine real life situations and their solutions
- guided study and group exercises to apply the lessons learned
- methodologies for creating a BC plan to support your business in the face of any critical incident.

This course is fully accredited by National Institute for Business Continuity Management (www.NIBCM.net).

Completion of this in-person course qualifies participants to write the certification exam to obtain the professional designation of Business Continuity Management Planner (BCMP). The NIBCM waives the 2 years' BCM experience requirement for individuals taking this course.

IBCT has enjoyed virtually 100% success preparing course participants for the BCMP exam. In the unlikely event that you do not succeed in your first attempt at the exam, IBCT will pay the $ 500 fee for any subsequent attempts.

A typical course participant has less than two years of experience in business continuity planning! They have been ‘volun-told’ into this new role and need to know how to successfully carry out these new duties.

This course is suitable for—and has been used effectively by—every type of organization in the private and non-profit sector and government, from multi-national firms to single proprietorships, and every size between. The techniques and tools we provide are applicable to banking, insurance, manufacturing, health care, pharmaceuticals, telecommunications, federal, state and local government organizations, in addition to international corporations and non-profit agencies.

In addition, participants leave this course with our Certificate in Business Continuity and Resiliency Management.

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BCM-801: Business Continuity & Resiliency Management

This 3-day course provides an intensive, hands-on workshop covering all major aspects for the design of an effective Business Continuity Management Plan for business, government and not-for-profit organizations.

This workshop provides practical tools and techniques for creating and maintaining a Business Continuity Management Plan, and a comprehensive overview and understanding of BCM, its principles, and methodologies, and best practices with a special focus on ISO 22301, the International Standard for BCM and the Plan-Do-Check-Act management cycle.

The course also enables participants to successfully sit the certification exam for the Business Continuity Management Planner (BCMP) designation. The NIBCM waives the 2 years' BCM experience requirement for anyone taking this course.

 Audience

This course is designed for new or experienced BCM practitioners, executives, managers, business continuity planners and business unit staff who are involved with business continuity planning. It is also highly useful for internal and external auditors, security managers, records managers, information technology managers, crisis managers, senior IT staff, administrative heads, and others responsible for the administration of any organization.

Objectives

At the conclusion of this course, participants should:

• have a solid understanding of the Business Continuity Management lifecycle

• have the tools and knowledge required to conduct a Business Impact Analysis and Risk Assessment for their organization

• be able to guide their business unit personnel through the development of practical and effective business recovery plans

• be able to create an effective Incident Management structure within their organization, including Emergency Response and Crisis Management

• know how to keep their plans current and viable

• know how to plan and coordinate effective tests and exercises

• understand the role of CyberSecurity protocols and incident response

successfully sit the certification exam for the Business Continuity Management Planner (BCMP) designation

 

Topics covered include:

 1. Business Continuity Lifecycle Management:

• Evolution of BC Planning and Standards in USA and elsewhere

• Overview of ISO 22301: Plan-Do-Check-Act cycle 

2. Establish business continuity policy, objectives, targets, controls, and procedures

• Setting corporate policies, objectives and budgets

• Assigning accountability for the Business Continuity program

• Establishing the Business Continuity teams

3. Crisis Communications

• Communicating proactively with customers, suppliers, and other stakeholders

• Addressing the needs and concerns of employees and their families

• Guidelines for Effective Media Relations—broadcast interviews, print media, news conferences, social media

4. Awareness and Training

• Defining your Awareness and Training Requirements

• Implementing the Program

• Managing the Ongoing Program

5. Business Impact Analysis and Risk Assessment - What threatens your organization?

• Understanding the need for a Business Continuity program

• Defining your organization's Business Continuity requirements

o Conducting a Business Impact Analysis

o Conducting a Business Unit Risk Assessment

6. Identifying and selecting Business Continuity strategies for:

• Mitigating risk

• Reducing impact

• Recovering technologies

• Resuming business operations

 

7. Developing plans for Business Resiliency

• Initial response and assessment

• Interim contingencies

• Resource provisioning

• Business recovery

• Return to normal

8. Developing a Crisis Management Plan:

• Creating a Crisis Management Team

• Establishing on-site and off-site Command Centers

• Escalating emergencies and activating Business Continuity teams and plans

• Crisis management checklists to help the CMT with ‘crisis project management’

9. Key Components in a Crisis Management Plan:

• Decision-making authority

• Coordination with public authorities

• Human resources issues

• Financial control issues

• Legal, contractual and regulatory issues

10. Review of Techniques for Training and Exercising Business Continuity Teams:

• Table Top Exercises

• Simulation Exercises

• Drills

• Operational Exercises

• Mock Disasters

11. Setting Test and Exercise Objectives:

• Planning and Preparation

• Measuring Success and Performance

• Critical Success Factors

12. Review of Techniques for Validating and Maintaining Business Continuity Plans:

• Desk Checks; Peer Reviews

• Structured Walkthroughs

• Standalone Tests; Integrated Tests

• Operational Tests

• Call Tree Tests

13. Plan Maintenance:

• Establishing a repository for all plan documentation and procedures

• Implementing a Change Control system

• Administering the maintenance process

• Developing and ensuring compliance with corporate policies and standards

14. Plan Evaluation:

• Identifying significant changes to business units and key operating processes

• Reviewing current strategies for reducing risk, reducing impact, recovering computer systems, resuming business operations, BCMS Metrics

• Reviewing and updating Business Continuity requirements

• Auditing the Business Continuity program

• Management reporting

15. Plan Administration:
• Administering the plan maintenance process
• Centralized versus decentralized administration
• Managing access and dissemination of plan contents
• Generally Accepted Business Continuity 'Best Practices'
 

Typical Agenda for a 3-day Course:

 

Day 1

Introduction to Business Continuity Management

• Evolution of BC Planning
• Overview of ISO 22301: Plan-Do-Check-Act cycle 

PLAN - Establish business continuity policy, objectives, processes and procedures

• Context of the Organization
o Defining Scope of the Business Continuity Management System (BCMS)
• Leadership
o Gaining Management Commitment
o Defining the Corporate BC Policy
• Planning
o Organizational Risk
o BCMS Goals and Objectives
• Support
o Establishing the Business Continuity team structure
o Developing an Awareness and Training Program
o Communicating in a Crisis

 

Day 2 

DO - Implement and operate the business continuity policy, controls, processes and procedures

• Business Impact Analysis
o Conducting a Business Impact Analysis
o Review of Impact Analysis tools
• Risk Assessment
o Conducting a Risk Assessment
o Review of Risk Assessment tools
• Analyzing the BIA and RA Data
o Collecting and Compiling the Data
o Analyzing the Data and Determining Options
• Identifying Strategies to Reduce Risk and Impact
o Identifying Strategies to Reduce Risk and Impact
o Selecting Business Continuity Strategies
  
Day 3 

DO (cont’d)

• Crisis Management Planning
o Developing an Incident Response plan
• Business Recovery Procedures
• Testing and Validating BC plans
• Exercising the BCMS Teams

 

CHECK

• Monitor and review performance against business continuity policy and objectives, BCMS Metrics

• Auditing and Evaluating BC plans
• Management Reporting and Review
• Performing a GAP Analysis, BCMS KPIs

 

ACT

• Maintain and improve the BCMS by taking corrective action

• Maintaining and Administering BCP plans
• Continual Improvement
 

Additional Special Sessions (time permitting)

• IT Disaster Recovery for BCM
• CyberSecurity for BCM
• Pandemic Planning for BCM
• Preparing your organization for ISO 22301 certification
 

 

Course Giveaways:

• Print and Electronic Versions of all Presentation Materials
• Excel Spreadsheet tools for Risk Assessments, Business Impact Analysis, and Strategy Evaluations, BC/ITDR Plan Word document templates plus an electronic version of a comprehensive Business Recovery Plan from an actual organization
• free access to the online course BCM-901
• Over 7,000 additional software tools covering all aspects of Business Continuity Planning and IT Disaster Recovery
 
Participants leave with the knowledge and the tools to immediately start developing their own business continuity plan. Plus, you receive our unique 64G BCM FlashDrive with over 7,000 BCM software tools, detailed course materials, and our BCMP exam "Success Guarantee" - you will pass the BCMP exam on your first attempt - or we will pay for any subsequent attempts, no questions asked!

 
 

Courses Around the Globe

 

BVI Graduation

Tortola Course

Orlando Course
 

Qatar Tabletop

Graduating Class

Las Vegas Class
 

Antigua Class

Antigua Class

 
 
 
Private On-site Training We can provide you with One-on-One or small group training at your location. If you cannot travel to one of our courses, we can come to you.
Professional BCM Certification Are you looking for professional BCM certification? Our online or in-person BCM-801 or BCM-901 Business Continuity & Resiliency Management courses are intended especially for you!
Business Resiliency Certification If you want to advance your career, it is a fact of life today that you need to be professionally certified. It is not enough simply to know how to do the job; you have to be able to prove it through an independent 3rd party examination.
 

BCM Topics

Earn CEU / PDU Credits Documentation of attendance at IBCT courses may be submitted for certification/recertification credit with many professional associations requiring annual "Continuing Education Units" or "Professional Development Units" they have earned.
BCP vs DRP - Big DifferenceBusiness Continuity Management is a suite of documented and tested procedures to ensure that an organization does not experience unacceptable interruptions in any of its key business activities - no matter what! But what is Disaster Recovery Planning? Disaster Recovery Planning (or DRP) is a somewhat outdated term that originally related solely to recovery from data center ‘disasters.
ISO 22301 - A Better Way for BCM ISO 22301 cuts the amount of time spent on Business Continuity Plan development in half! Reduce the time - improve the process - ISO22301 is definitely a Better Way!
Keep your business runningDo you work in Disaster Recovery, Risk Management, IT, Compliance, Quality Control, ICT, Security, Audit, or Emergency Management? Would you like to learn 21st Century BCM techniques? Would you like to become professionally certified in Business Continuity Management?